Terms and Conditions
Welcome to Lusha. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. These terms are designed to ensure a transparent, safe, and enjoyable shopping experience for all our customers. Please read them carefully before making a purchase.
1. General Use of the Website
By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to use the website only for lawful purposes and in a manner that does not violate the rights of others.
Lusha reserves the right to update, modify, or discontinue any part of the website or services without prior notice.
2. Product Information
We take utmost care to ensure that all product descriptions, images, and prices are accurate and up to date. Slight variations in color, texture, or packaging may occur due to natural production processes. Lusha reserves the right to discontinue or modify any product at any time without prior notice.
3. Pricing & Payments
All prices listed on our website are in [Indian currency] and inclusive/exclusive of taxes, as specified. Payments must be made using the approved payment methods available on our website. Lusha is not responsible for delays or failures caused by third-party payment providers.
4. Orders & Acceptance
Placing an order on our website does not guarantee acceptance. Orders are subject to availability and confirmation. Lusha reserves the right to refuse or cancel an order due to stock unavailability, errors in product information, or suspected fraudulent activity. Once your order is confirmed, you will receive an email or SMS notification.
5. Shipping & Delivery
Shipping timelines are provided as estimates and may vary due to courier delays, unforeseen circumstances, or inaccurate delivery information. Lusha is not responsible for delays caused by third-party courier services, natural events, or customer unavailability at the time of delivery. Please refer to our Shipping Policy for full details.
6. Returns & Refunds
Returns are accepted only under the conditions specified in our Return Policy. Refunds, if applicable, will be processed to your original payment method within the stated timeline. Certain products (such as opened food items, oils, or skincare products) are non-returnable for safety and hygiene reasons.
7. User Accounts & Responsibilities
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details. You agree to provide accurate, current, and complete information when creating or updating your account. Any misuse, fraudulent activity, or violation of these terms may result in suspension or termination of your account.
8. Intellectual Property
All content on the Lusha website, including text, images, logos, graphics, and product designs, are the intellectual property of Lusha. You may not copy, reproduce, or use any content without prior written permission from Lusha.
9. Limitation of Liability
Lusha shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services. All products are intended for external or dietary use (as specified) and should be used as directed. Customers are responsible for ensuring product suitability for their needs. In no event shall Lusha’s liability exceed the purchase price of the product.
10. Privacy & Data Protection
Your personal data is collected and processed in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as described in that policy.
11. Governing Law
These Terms & Conditions are governed by the laws of [Your Country/Region]. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in [Your Location].
12. Updates to Terms & Conditions
Lusha reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of the updated terms.
Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Email Address: info.lushaoils@gmail.com
Phone Number: +91-8527478067, +91-7814514100